Effective Date: 10 September 2025
Last Updated: 10 September 2025
This Disclaimer Policy applies to the use of Asklepia Health’s website, WhatsApp AI Appointment Booking Agent, and all related communication channels. By engaging with our services, you acknowledge and agree to the following:
1. No Medical Advice
The information provided through our website, WhatsApp AI Agent, emails, SMS, or any other channel is for informational and appointment purposes only.
It does not constitute medical advice, diagnosis, or treatment.
Always seek the advice of a qualified healthcare professional for any medical condition.
In case of an emergency, call your local emergency number immediately.
2. Use of AI Agent
The WhatsApp AI Appointment Booking Agent is an automated system designed to assist with appointment scheduling and general queries (timings, services, location).
The AI Agent cannot provide medical advice or replace consultation with a qualified doctor.
Responses from the AI Agent may not always be accurate, complete, or up to date. Asklepia Health is not responsible for any misunderstanding or misinterpretation arising from AI interactions.
3. No Doctor-Patient Relationship via AI
Interacting with the AI Agent does not establish a doctor–patient relationship.
A professional medical relationship is established only after a consultation with a qualified doctor at Asklepia Health.
4. Limitation of Liability
Asklepia Health shall not be held liable for:
Reliance on AI-generated responses
Decisions made based on information obtained via WhatsApp AI or website
Any errors, delays, or interruptions in communication
Our liability is limited strictly to services formally provided by our licensed medical professionals.
5. Third-Party Services
Our WhatsApp AI Agent may use third-party platforms (e.g., WhatsApp Business API providers) for communication.
We are not responsible for downtime, errors, or security issues arising from such third-party services.
6. User Responsibility
By using our website or WhatsApp AI Agent, you agree to:
Use the services only for lawful and intended purposes (e.g., booking appointments).
Not rely on AI responses for urgent medical or life-threatening situations.
Provide accurate and truthful information when scheduling appointments.
7. Contact Information
For questions about this Disclaimer, please contact:
Asklepia Health
📧 Email: legal@asklepiahealth.com
📞 Phone: +91-8910045558
🏢 Address: 2nd floor, 42/A, Harish Mukherjee Road, Bhowanipore, Kolkata, West Bengal 700025
