We use WhatsApp as one of our official communication channels to provide timely updates and support to our patients and users. By opting in, you agree to receive messages from Asklepia Health on WhatsApp.

1. Types of Messages

By providing your consent, you may receive:

• Appointment confirmations and reminders

• Updates about reports or test results

• Follow-up and care instructions

• Customer support responses

We will not send promotional or unsolicited messages without your permission.

2. How We Obtain Consent

• Consent (opt-in) is collected through our website forms, WhatsApp chat, or other approved channels.

• You will always see our business name and a clear description of the types of messages you will receive.

• Consent is active and explicit — you must click a button, check a box, or send a WhatsApp message to confirm.

3. How to Opt Out

• You may opt out of WhatsApp communications at any time by replying “STOP” in the chat.

• You may also request removal by contacting us directly at [support email/phone].

4. Privacy & Data Security

• All WhatsApp conversations are protected by end-to-end encryption.

• We store only the information necessary to provide you with services and in compliance with applicable data protection laws.

• Your data will never be shared with third parties without your explicit consent.

5. Compliance

Our WhatsApp communication practices follow the WhatsApp Business Policy and applicable privacy regulations.